Documents found
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2861.More information
This research explores the concept of recognition at work. According to Brun et al. (2002), recognition at work constitutes a constructive and authentic reaction, preferably personalized, specific, coherent and short-term, which is expressed in relationships between humans. Following the results of Toulouse et al. (2011), who state that 911 call center attendants suffer from a significant lack of recognition, where 90% of participants presented an effort/recognition imbalance, the subject of this research takes on all its importance. Specifically, this qualitative study explores recognition methods that make sense for emergency dispatchers. As part of this research, five emergency center workers participated in the study. Participants are supervisors and dispatchers at work. Ten (10) semi-structured interviews were conducted. Ninety percent (90%) of the participants are women who on average have 12.25 years of experience. The semi-structured interview consisted of understanding the reality of the dispatcher's job and the recognition needs to enable to juxtapose them with the theory. The output of the thematic analyses is an exploratory model of recognition at work that is adapted to the reality of emergency dispatchers, and is inspired by the theory of Brun an d Dugas (2005). More specifically, the exploratory model sets out the various levels of cross interactions possible between the actors of the dispatching duties, for example, the recognition of the police officer with regard to the dispatcher, or even the impact of recognition between colleagues. The exploratory model obtained from the results of this research is presented as a concrete guide to actions.
Keywords: Reconnaissance au travail, répartiteur d'urgence, modèle exploratoire
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2862.More information
By the end of the year 2017, the stock price of the Bitcoin got close to the symbolic threshold of 20 000 USD, which created agrowing interest from business circles, media, decision-makers and the general public alike. The scientific community was not to be outdone since entire research streams emerged on this topic in various disciplines such as finance, economics, marketing, ethics, information technology, and laws. The interest for the cryptocurrencies – blockchain duo, in general, and Bitcoin, in particular –, was nonetheless limited to the study of technical aspects, transactional capacities, and implications for commerce and finance. So far, little research examined the consequences of decentralized, peer-to-peer exchange systems, such as Bitcoin and blockchain, on the current configurations of global governance. The objective of this article is to present a commentated report of the collective book Bitcoin and Beyond: Cryptocurrencies, Blockchains, and Global Governance. In this book, Malcolm Campbell-Verduyn harnesses several authors in order to shed some light on the manner in which the blockchain goes beyond the strict economic and financial framework to enter the realm of politic, legal and judicial spheres. By so doing, the book highlights numerous implications of cryptocurrencies and the blockchain for global governance, that are often unknown and not so much studied in the literature, but which lie at the crux of an increasingly globalized world.
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2863.More information
Access to health services in rural or peripheral regions is one of the major development concerns, particularly regarding population retention. However, it was possible to observe that the central State cannot guarantee equal access for all. In an effort to reverse this trend, some communities have set up a health cooperative. This type of local development project is associated with community empowerment, because it shows the ability of communities to act and decide according to their choices and needs. To better understand this process in all of its many aspects, a unique case study was conducted on the MRC Robert-Cliché organization and its health cooperative. This study enabled to identify more clearly the four dimensions of the empowerment process and the resulting interactions.
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2864.More information
For several years now, labour scarcity has been a concern for managers and business leaders. The current Covid-19 pandemic, that is disrupting the regular course of organizational activities, has exacerbated these concerns and amplified competition between companies for a diverse and mobile workforce. In this context, the importance of human capital, as a strategic asset, forces companies to focus their efforts on developing actions that promote increased employee loyalty. Based on the work experience and life experience of proximity managers, this article focuses on the actions and behaviours that have enabled these managers to adapt and respond to the new realities of telework during the high moments of the Covid-19 pandemic, while maintaining the well-being and the commitment of their employees. This study is based on 18 semi-structured interviews carried out with proximity managers who, in the summer of 2021, had to manage remote teams within a large company in the banking sector. Our results highlight the work and privileged position of these managers to support employees and to recognize and understand their expectations and needs during this period marked by uncertainty and remote management. Our results also lead us to draw conclusions in terms of leadership practices, considering that very few studies have yet focused on leadership and its effectiveness in times of crisis.
Keywords: Fidélisation de la main-d’oeuvre, employees loyalty, rareté de main-d’oeuvre, labour scarcity, proximity managers, gestionnaires de proximité, commitment to work, pandémie de COVID-19, engagement au travail, COVID-19 pandemic
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2865.More information
The university clinics of remedial education and social work at UQAC hosted a project aimed at developing interprofessional skills through the implementation of collaborative mechanisms. The article aims to describe how the 25 participating students understand interprofessional collaborative work by presenting their expectations before the project and their impressions after the project. Qualitative analysis of student discourse from semi-structured interviews revealed a change in the initial vision of interprofessional work in relation to collaborative arrangements, the real context of practice and faculty supervision.
Keywords: interprofessionnalité, interprofessional, collaboration, collaboration, clinique universitaire, social work, orthopédagogie, university clinic, travail social, special education
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2866.More information
This paper investigates the use of Internet-based local and transnational social networks by young migrants living in the outlying regions of Quebec, with the aim of defining how the networks relate to identity (sense of belonging). The young people surveyed all use the Internet to stay in contact with their immediate family and friends in their homeland, but make very little use of it — and especially use it in a different way — with their new friends in Quebec. With the exception of two respondents who completely reject the idea of belonging, the migrants surveyed all identify with their homeland, and most of them also identify with Quebec. The latter, whether intentionally or not, have developed a social network that includes native-born Quebeckers. This finding provides evidence of the role played by others in the development of conceptions of self in the Internet age.
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2867.More information
The research on the organizational commitment remains relevant because of the controversy around the tree componants of the organizational commitment and its determiners (Cohen, 2007 ; Biétry, 2012 ; Klein et al., 2012 ; Meyer et al., 2012). Our article tries to show that the tontine of company, as social network of financial and social solidarities on the scene of work, is a lever of organizational commitment in SME Cameroonians. An empirical study led with 225 executives of 192 SME Cameroonians reveals a predictive character of the tontine on the emotional commitment and the normative commitment of the staff-executive members of the tontine to their organization. This brings us to suggest practices of GRH adapted to the ambient sociocultural and professional context.
Keywords: Implication organisationnelle, Tontine d'entreprise, Réseau social, Communauté de pratique, PME, Organizational involvement, Corporate tontine, Social network, Community of practice, SME, Participación organizacional, Corporate tontina, Conjunto social, Comunidad de prácticas, PyME
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2868.More information
Teachers in professional and technical training usually live a hard period of professional transition during their beginning of teaching. We have tried to show how the educational intervention from beginning teachers of the Collège communautaire du Nouveau-Brunswick results from a work of dialectization of a set of contexts: educational, professionals and personals. We adopted a mixed methodology using quantitative inquiry and qualitative interviews across the five campuses of the Collège communautaire du Nouveau-Brunswick. Our results show the teacher as a subject in transition, trying to reach a state of balance between the subject in formation and the many contexts through which he evolves. His professional transition is articulated through back and forth movements between skill development and identity construction, surrounding the moment of educative intervention. We thus propose a model of this articulation that could be used to analyze educational intervention in its situational perspective.
Keywords: formation professionnelle, savoir-enseigner, nouveaux enseignants, intervention éducative, moment, professional training, teaching skills, new teachers, educational intervention, moment, formación profesional, saber enseñar, nuevos formadores, intervención educativa, momento
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2870.More information
Future primary school teachers with a migrant background (FEIMs) represent a population that has been relatively under-researched. Focusing on students from the University of Teacher Education in the canton of Vaud, Switzerland, we have chosen to shed light on certain less-visible aspects of the assessment of their competencies during internships. In particular, we aim to highlight the gap that is sometimes observed between the prescribed evaluation process, including attempts to grant it some degree of objectivity, and the reality of the judgements made about their competencies, judgements apparently influenced by these students’ ties to migration. The findings, from qualitative research based on semi-structured interviews, suggest that, at least in the context of formative and informal evaluations of FEIMs during internships, they are subject to stereotypes and expressions of doubt regarding their competencies, similar to those they have already encountered in their prior educational experiences. Therefore, their teacher training does not seem to shield them from the expression of doubts related to their migrant background.
Keywords: future teachers from migrant backgrounds, futur[e]s enseignant[e]s issu[e]s de la migration, competency assessment, évaluation des compétences, internships, stages, educational inequalities, inégalités scolaires, discriminations, discrimination, stereotypes, stéréotypes