Documents found

  1. 181.

    Article published in Société (scholarly, collection Érudit)

    Issue 18-19, 1998

    Digital publication year: 2025

  2. 182.

    Article published in Relations industrielles (scholarly, collection Érudit)

    Volume 27, Issue 4, 1972

    Digital publication year: 2005

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    Organization development can be looked upon as a global strategy which tends to improve the problem-solving capacity of an organization and its ability to cope with changes in its environment. It is global in the sense that it takes the entire organization as a target of intervention. However, any organization development activity will rely on a particular strategy using a framework that draws heavily from the behavioral sciences. This paper intends to analyse and compare six particular approaches on four different grounds : the nature and the theoretical background of each strategy, the level of intervention and the goals each tries to achieve. The strategies will be reviewed and compared in the following order : action-research ; process consultation ; socio-technical systems ; transactional approach ; social-analysis ; non-directive orientation.ACTION-RESEARCHIs a term carried by Kurt Lewin in an effort to incorporate research work into action. The idea was to study group processes by participating in the life and the evolution of the group. Lewin realized that individual attitudes and behavior can be changed if the attitudes and norms of groups are changed. Action-research made explicit the main phases of any change process : diagnostic-feedback- commitment to action. This approach follows the stream of thought elaborated by the gestalt theorists and the hegelian concept of social evolution. It is particularly used at the group level. Since groups interact with other groups in large organizations, sooner or later, the structure and the inner working of an organization are put to question. Applied to an organization development activity, action-research will help to identify the forces that hamper or facilitate any change process.PROCESS CONSULTATIONIs a particular strategy developed by Edgar Schein. It bears upon the organization processes : decision-making, communications, leadership, conflict resolution, etc... The change-agent and the client-system engage in a set of activities which helps the latter to have a better understanding of the processes at work in its own organization. The fundamental idea is « to help the client to help himself  ». The phases of the intervention are spelled out in a way that the beginning and the end of the change process may be visualized by the client-system. This approach makes use of the studies in social psychology dealing with leadership styles, communication openness, and conflict resolution methods. The organization development activity is conducted on an organization-wide scale while the effort bears on culture and processes. By helping the client to find better ways of solving problems, the strategy will in the long run tend to change the work climate of the entire organization.THE TECHNO-STRUCTURAL APPROACHTakes into account ail the major organizational and environmental variables that can explain the behavior of individuals and groups with the organization as well as the overall performance of the latter in its transaction with the environment. The major part of the organization development intervention consists of a thorough diagnostic of the strengths and weaknesses of an entire organization. The results of the diagnostic are fed back to the management at ail level in order to devise and implement a change program. The theoretical framework used in this planned effort comes from organization theories and related works which underline the impact of technology and environment on the performance of an organization. The intervention is conducted at many levels : organizational culture, structure, work groups and technology used. The objective sought is a better harmonization of the technology and the environment with the variables that characterizes the social system of a going concern.THE TRANSACTIONAL APPROACHThis strategy is a refinement of the previous one. It has been developed by Lorsh and Lawrence. The diagnostic will begin with a study of the degree of certainty and stability in the environment, the market for the product or the service being the most important variable. Once the environment is known to the people in the organization, the structure is questioned to find whether it is ad equate or not to support the kind of transactions the organization entertains with its environment. The framework used in this planned effort has been elaborated by the authors in their book Organization and Environment. Lorsh and Lawrence would leave aside a cause-effect stream of thinking to resort to a circular process which yields a better picture of the interdependencies between segments of the organization and relevant parts of the environment. The intervention would be conducted at the level of the entire organization and its environment in order to achieve a better ad equation of the structures to the requirements of a changing or stable environment.SOCIAL-ANALYSISThis particular approach has been developed by Elliot Jaques in his Consulting work at the Glacier Metal Company. The main ingredient that differentiates this strategy from the previous ones is the type of helping relationship that evolves between the consultant and the organization in the course of the intervention. The consultant would take a non-interpretative attitude and would maintain an independent role vis-à-vis his client. In helping the client to have a better awareness of his problem, the consultant would provide a non-evaluative feedback so that the client discovers by himself what is meaningful to him. A better assessment of problems and their meaning will be conducive to more adequate solutions. The client is put into a position to learn by himself to cope with the problems he faces in assuming his management responsibilities. « In essence, social-analysis requires that an individual or individuals in an organization, with a problem concerning the working of the organization, should seek the help of an analyst in sorting out the nature of the problem. The analyst is independent in the sense that he is not embroiled in the organization and its problem ; he is from outside. He offers analytical help, rather than pushing for a particular course of action » (Elliot Jaques, « Social-analysis and the Glacier Project  », Human Relations, vol. 17, 1964, p. 364). Elliot Jaques conducted his main intervention at the Glacier Metal with a background and an experience in the field of psycho-analysis. This was an « unplanned  » effort which used the knowledge and methods of clinical psychology. The purpose was to improve the working of the organization while helping people to deal with the socio-affective dimension that enters in the analysis and solution of problems pertaining to the performance of a task.THE NON-DIRECTIVE ORIENTATIONThe non-directive orientation do not differ very much from the social-analysis. Again, this is an « unplanned  » effort to bring about change in organizations. It has been developed by Max Pagès and his colleagues. The intervention is centered on self-regulation phenomena within groups and organizations. In other words, communications among members of groups may be hampered by the various perceptions, attitudes and motivations of the members and by group norms. These phenomena must be assessed in order to increase openness and trust. The help the change-agent can provide consists of mirroring in a selective manner what is meaningful for the group or the organization. Max Pagès, in working with groups, uses a conceptual scheme drawn from the Lewin's theory of quasi-stationary equilibria. Max Pagès is also familiar with the Rogerian approach in the field of clinical psychology and education. This non-directive strategy tends to improve communications within groups and organizations, to help people to solve interpersonal conflicts, and to bring changes in the culture and the work climate of the organization.It seems obvious that all effort of bringing change within organization seeks to increase its efficiency and health. The end-result is about the same ; however, some strategies seek to introduce new values in the dealing with human resources, other seek to increase the capacity for an organization to cope with changes in the environment. Differences appear among these particular strategies to the extent that a structured analytical framework is used at the beginning and in the course of each intervention. The action-research, the social-analysis, and the non-directive orientation will draw its conceptual scheme and learning material from the experience itself. Process-consultation, techno-structural and transactional strategies will tend to import learning instruments and material from the outside. Consequently, the degree of « directivity  » will differ according to the structuring of the intervention process. More research has to be done on the characteristics of the helping relationships and the evaluation of ongoing experiences in order to assess properly the similarities and differences among various strategies of organization development.

  3. 183.

    Article published in Sociologie et sociétés (scholarly, collection Érudit)

    Volume 22, Issue 2, 1990

    Digital publication year: 2002

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    SummaryThe so-called "charismatic renewal" movement, bears witness, above and beyond the polysemous referents of tradition, to an individualistic and democratizing drive in the Roman Catholic universe. Capitalizing on a relative weakening of organizational and ideological controls after Vatican II, particularly the promotion of the laity and ecumenism, the faithful are in pursuit of the Spirit and charisma. Charisma has spread out and become pluralistic, the "key symbol" of a generalized sacred entrepreneurship. But from an individualistic drift to an exercise in controlled diversion - the whole Church is charismatic as the Pope will say - the trajectory of the movement marks the limits of the institutional "new alliance" with the contemporary world.

  4. 184.

    GAGNON, Mona-Josée and LEGENDRE, Camille

    Présentation

    Other published in Sociologie et sociétés (scholarly, collection Érudit)

    Volume 23, Issue 2, 1991

    Digital publication year: 2002

  5. 185.

    Article published in International Review of Community Development (scholarly, collection Érudit)

    Issue 25, 1991

    Digital publication year: 2015

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    Employing an in-depth study carried out in Quebec aluminum plants, the author provides portraits of three workers from different factories. He describes the plants, the technology implemented and the workers: their tasks, perceptions, concerns and demands. The portraits demonstrate that there is no one particular path for the evolution of work, even within a similar or indeed identical technological framework. Each firm's organizational and management choices in fact lead to different forms of labour and work organization.

  6. 186.

    Article published in Sociologie et sociétés (scholarly, collection Érudit)

    Volume 41, Issue 1, 2009

    Digital publication year: 2009

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    AbstractThis text reports recent developments in a special type of social research integrated into health institutions and social services, university-affiliated centres, and research institutes in Quebec. The specific examination of one case, a social research centre within a Health and Social Services Centre, brings to light a particular approach in sociological practice, namely clinical sociology. Several aspects of this approach are thus explored: the concept of the individual subject and social agent, the exchange of knowledges, various systems of participative research illustrated through a case study, and the ethical stakes involved. Finally, the text reports on the limits and conditions of development of such a type of research in partnership between universities and health institutions. The specific contribution of sociology can be defined as a socially-oriented clinical activity where the individual, understood as subject and social agent, occupies a central place.

  7. 187.

    Article published in Revue Gouvernance (scholarly, collection Érudit)

    Volume 19, Issue 1, 2022

    Digital publication year: 2022

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    Fort the most part, and unlike many European countries that have experienced municipal mergers, the French response to municipal fragmentation has been to resort to cooperative logics, a kind of soft alternative to mergers. The progress of intermunicipal cooperation and the preservation of a municipal order of intermunicipality have long been the subject of institutional struggles, both at the local level and in the more general framework of national and parliamentary political debate. In the context of territorial reform, these struggles seem to have intensified and unfolded in a context marked by a form of competitive autonomization of intermunicipalities facing municipalities. Observed in the field of representation (associations of elected officials), they reveal a tightening of the legal lock that is eroding the capacity of local elected officials on the ground to shape the cooperative framework themselves. But these struggles also highlight the capacities of municipalist safeguards, which are deployed both in a defensive mode (statutory and electoral issues) and, from now on, in a counter-offensive mode (“communes nouvelles”, “Engagement et Proximité” Act).

  8. 188.

    Gesualdi-Fecteau, Dalia, Venne, Béatrice, Matte Guilmain, Laurence and Asselin, Hugo

    Nouveau régime forestier et conditions de travail en sylviculture : retour vers le futur?

    Article published in Relations industrielles / Industrial Relations (scholarly, collection Érudit)

    Volume 77, Issue 4, 2022

    Digital publication year: 2023

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    In 2013, the Quebec government introduced a new forestry regime during a social crisis when many felt that forest exploitation was being carried out erratically and without regard for the ecosystems and communities living there. One of the goals of the new forestry regime was to put in place a management system that would ensure the development of the "economic, ecological and social potential of forests". However, what about the working conditions of the labour force ensuring the regeneration of forest stands? Based on empirical data, this paper explores how the determination of working conditions for silvicultural workers depends on the intervention of actors outside the field of labour law.

    Keywords: Foresterie, aménagement forestier, droit du travail, système d'emploi, Forestry, forest management, labour law, employment system

  9. 189.

    Review published in Relations industrielles (scholarly, collection Érudit)

    Volume 49, Issue 2, 1994

    Digital publication year: 2005