Cite this article
- MLA
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MacDonald, Heather. "Undergraduate Students Can Provide Satisfactory Chat Reference Service in an Academic Library / Keyes, K., & Dworak, E. (2017). Staffing chat reference with undergraduate student assistants at an academic library: A standards-based assessment. Journal of Academic Librarianship, 43(6), 469–478. https://doi.org/10.1016/j.acalib.2017.09.001." Evidence Based Library and Information Practice, volume 13, number 2, 2018, p. 112–114. https://doi.org/10.18438/eblip29414
- APA
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MacDonald, H. (2018). Review of [Undergraduate Students Can Provide Satisfactory Chat Reference Service in an Academic Library / Keyes, K., & Dworak, E. (2017). Staffing chat reference with undergraduate student assistants at an academic library: A standards-based assessment. Journal of Academic Librarianship, 43(6), 469–478. https://doi.org/10.1016/j.acalib.2017.09.001]. Evidence Based Library and Information Practice, 13(2), 112–114. https://doi.org/10.18438/eblip29414
- Chicago
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MacDonald, Heather "Undergraduate Students Can Provide Satisfactory Chat Reference Service in an Academic Library / Keyes, K., & Dworak, E. (2017). Staffing chat reference with undergraduate student assistants at an academic library: A standards-based assessment. Journal of Academic Librarianship, 43(6), 469–478. https://doi.org/10.1016/j.acalib.2017.09.001". Evidence Based Library and Information Practice 13, no. 2 (2018) : 112–114. https://doi.org/10.18438/eblip29414
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