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Research Articles

An Empirical Study on Service Recovery Satisfaction in an Open and Distance Learning Higher Education Institution in Malaysia

  • Mohd Rushidi bin Mohd Amin,
  • Shishi Kumar Piaralal,
  • Yon Rosli bin Daud and
  • Baderisang bin Mohamed

…more information

Cover of Volume 21, Number 2, April 2020, pp. 1-155, International Review of Research in Open and Distributed Learning

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