Abstracts
Résumé
Cet article définit ce qu’est une chaîne de valeur de la connaissance (KVC pour « Knowledge Value Chain »), permettant de gérer les processus de transformation impliquant la connaissance dans une entreprise, afin d’en obtenir la meilleure performance possible. Il propose une définition basée sur la célèbre hiérarchie DIKW (Data, Information, Knowledge, Wisdom), composée de tâches intellectuelles de base. La valeur ajoutée par chaque tâche est expliquée et discutée. La KVC est ainsi interprétée comme un continuum de processus cognitifs à mettre en oeuvre pour enrichir progressivement le capital de connaissances de l’entreprise et générer de la valeur ajoutée.
Mots-clés :
- gestion des connaissances,
- capital de connaissances,
- création de valeur,
- chaîne de valeur,
- innovation
Abstract
This paper describes what a Knowledge Value Chain is (KVC). This is a framework to supervise transformation processes using knowledge as a resource, to obtain the best possible performance in a company. The definition of such a framework is based on the famous hierarchy DIKW (Data, Information, Knowledge, Wisdom), composed of basic intellectual tasks. The added value of each task is explained and discussed. The KVC is so interpreted as a continuum of cognitive processes to be implemented to enrich gradually the Knowledge Capital of the firm and generate added value
Keywords:
- knowledge management,
- knowledge capital,
- value creation,
- value chain,
- innovation
Resumen
Este artículo define lo que es una cadena del valor del conocimiento ( KVC por “Knowledge Value Chain”), que permite supervisar los procesos de transformación que implican el conocimiento en una empresa para obtener una mejor capacitación. Propone una definición basada sobre la célebre jerarquía DIKW (Data, Information, Knowledge, Wisdom) compuesta por áreas intelectuales de base. El valor agregado para cada tarea es discutido y explicado. La KVC se interpreta como un continuo de procesos cognitivos a instaurar para enriquecer progresivamente el capital de conocimiento de la empresa y generar valor agregado.
Palabras clave:
- gestión del conocimiento,
- capital de conocimiento,
- creación de valor,
- cadena de valor,
- innovación
Appendices
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