Library Impact on Student Retention is Often Not Well Documented or Communicated / Murray, A. L., & Ireland, A. P. (2017). Communicating library impact on retention: A framework for developing reciprocal value propositions. Journal of Library Administration, 57(3), 311-326. http://www.tandfonline.com/doi/full/10.1080/01930826.2016.1243425 - MacDonald, Heather (Evidence Based Library and Information Practice)