Résumés
Résumé
La dimension sensorielle de la prise de décision clinique pose tout un défi pour la formation des professionnels de la santé. Par conséquent, comment stimuler chez eux une forme d’acuité sensorielle ? Nous avons mené une recherche en partenariat avec le laboratoire de simulation d’un hôpital canadien afin de comprendre le travail sensoriel effectué par des infirmières lors d’une prise de décision clinique. Pour ce faire, nous avons analysé les interactions se déroulant lors des groupes de discussion afin de révéler le travail sensoriel accompli par les infirmières lors de l’évaluation clinique de patients fictifs (personas).
Mots-clés :
- Évaluation clinique,
- groupes de discussion,
- Personas,
- Sens,
- Simulation,
- Travail sensoriel
Abstract
Considering the sensory dimension of clinical decision-making is a challenge for the training of health professionals. Therefore, how can we help them stimulate a form of sensory acuity ? We conducted a study in partnership with the Simulation Laboratory of a Canadian hospital to understand the sensory work accomplished by nurses during a clinical decision-making. To do this, we analyzed the interactions occurring during focus groups to reveal the sensory work performed by nurses during the clinical evaluation of patients (personas).
Keywords:
- Clinical assessment,
- Focus group,
- personas,
- Senses,
- Sensory work,
- Simulation
Parties annexes
Bibliographie
- Austin, J. L. (1975). How to do things with words. New York, N.Y : Oxford University Press.
- Béguin, P. et Rabardel, P. (2000). Designing for instrument mediated activity. Scandinavian Journal of Information Systems, no 12, vol. 1, 173-190.
- Benner, P. (2000). The roles of embodiment, emotion and lifeworld for rationality and agency in nursing practice. Nursing Philosophy, no 1, vol. 1, 5-19.
- Benner, P. et Tanner, C. A. (1987). Clinical judgment : How expert nurses use intuition. American Journal of Nursing, no 87, vol. 1, 23-31.
- Bjørk, I. T. et Hamilton, G. S. (2011). Clinical decision making of nurses working in hospital settings. Nursing Research and Practice, Volume 2011, Article ID 524918.
- Bleakley, A., Farrow, R., Gould, D. et Marshall, R. (2003). Making sense of clinical reasoning : Judgement and the evidence of the senses. Medical Education, no 37, 544-552.
- Boet, S., Granry, J-C. et Savoldelli, G. (2013). La simulation en santé : de la théorie à la pratique. Paris : Springer.
- Bornet, C. et Brangier, É. (2013). La méthode des personas : principes, intérêts et limites. Bulletin de psychologie, no 524, vol. 2, 115-134.
- Bradley, P. (2006). The history of simulation in medical education and possible future directions. Medical Education, no 40, vol. 3, 254-262.
- Brangier, É. et Bornet, C. (2011). Persona : A method to produce representations focused on consumers’ needs. Dans W. Karwowski, M. M. Soares et N. A. Stanton (dir.), Human factors and ergonomics in consumer product design : Methods and techniques (p. 37-61). Boca Raton, FL : CRC Press.
- Chapados, C., Audétat, M. C. et Laurin, S. (2014). Le raisonnement clinique de l’infirmière. Perspective infirmière, no 11, vol. 1, 37-40.
- Classen, C. et Howes, D. (2006). The museum as sensescape : Western sensibilities and indigenous artifacts. Dans E. Edwards, C. Godsen et R. Phillips (dir.), Sensible objects : Colonialism, museums and material culture (p. 199-221). Oxford, UK : Berg.
- Cicourel, A. V. (1985). Reasoning and diagnosis : The role of language and clinical understanding in medicine. Actes de la recherche en sciences sociales, no 60, 79-89.
- Coget, J. F. et Keller, E. (2010). The critical decision vortex : Lessons from emergency room. Journal of Management Inquiry, no 19, vol. 1, 56-67.
- Cooren, F. (2015). Organizational discourse : Communication and constitution. Cambridge, UK : Polity Press.
- Czarniawska, B. (2004). Narratives in social science research. Thousand Oaks, CA : Sage.
- Devik, S. A., Enmarker I. et Hellzen, O. (2013). When expressions make impressions Nurses’ narratives about meeting severely ill patients in home nursing care : A phenomenological-hermeneutic approach to understanding. International Journal of Qualitative Studies on Health and Well-being, no 8, vol. 1, 21880.
- Donetto, S., Penfold, C., Anderson, J., Robert, G. et Maben, J. (2017). Nursing work and sensory experiences of hospital design : A before and after qualitative study following a move to all-single room inpatient. Health & Place, no 46, 121-129.
- Draper, J. (2014). Embodied practice : Rediscovering the ‘heart’of nursing. Journal of Advanced Nursing, no 70, 10, 2235 – 2244.
- Fristalon, I. et Durand, M. (2008). Analyse du travail infirmier comme interactivité et formation professionnelle. Raisons Educatives, no 12, 275-297.
- Gardner, R. (2013). Introduction to debriefing. Seminars in Perinatology, no 37, vol. 3, 166-174.
- Gherardi, S., Meriläinen, S., Strati, A. et Valtonen, A. (2013). Editors’ introduction : A practice-based view on the body, senses and knowing in organization. Scandinavian Journal of Management, no 4, vol. 29, 333-337.
- Gibson, W., Vom Lehn, D. (2020). Seeing as accountable action : The interactional accomplishment of sensorial work. Current Sociology, no 68, vol. 1, 77-96.
- Gimlin, D. (2007). What is “body work” ? A review of the literature. Sociology Compass, no 1, vol. 1, 353-370.
- Gineyt, C. (2015). Les coulisses de la didactisation des savoirs en sciences infirmières : simulation par jeu de rôle filmé pour un apprentissage par « situation-problèmes ». Recherche en soins infirmiers, no 123, 89-107.
- Goodwin, C. (1994). Professional vision. American Anthropologist, no 96, vol. 3, 606-633.
- Goodwin C. (2003). The semiotic body in its environment. Dans J. Coupland et R. Gwyn (dir.), Discourses of the body (p. 19-42). New York : Palgrave.
- Groopman, J. (2007). How doctors think. Boston, MA : Houghton Mifflin Harcourt.
- Harris, A. (2016). Listening-touch, affect and the crafting of medical bodies through percussion. Body & Society, no 22, 1, 31-61.
- Heath C. (1986). Body movement and speech in medical interaction. Cambridge, UK : Cambridge University Press.
- Heiberg Engel, P. J. (2007). Tacit knowledge and visual expertise in medical diagnostic reasoning : Implications for medical education. Medical Teacher, no 30, vol. 7, 184-188.
- Hisham, S. (2009). Experimenting with the use of persona in a focus group discussion with older adults in Malaysia. Proceedings of 21 st annual conference of the Australian computer-human interaction, special interest group (p. 333-336). Melbourne/New York : ACM.
- Hindmarsh, J. et Pilnick, A. (2007). Knowing bodies at work : Embodiment and ephemeral teamwork in anaesthesia. Organization Studies, no 28, vol. 9, 1395-1416.
- Hockey, J. et Allen Collinson, J. (2009). The sensorium at work : The sensory phenomenology of the working body. The Sociological Review, no 57, vol. 2, 217-239.
- Hope, R. A., Longmore, J. M., Hodgetts, T. J. et Ramrakha, P. S. (1996). Oxford handbook of clinical medicine. Oxford, UK : Oxford University Press.
- Howes, D. (1995). The senses in medicine. Culture, Medicine and Psychiatry, no 19, 125-133.
- Howes, D. (2006). Charting the sensorial revolution. Senses and Society, no 1, vol. 1, 113-128.
- Howes, D. et Classen, C. (2013). Ways of sensing : Understanding the senses in society. London, UK : Routledge.
- Ihlebaek, H. M. (2018). Blood, sweat, and tears : Making sense of senses in expert nursing. Ethos, no 46, vol. 4, 477-497.
- Institut canadien d’information sur la santé (ICIS). (2019). Infirmières autorisées et infirmières praticiennes. https://www.cihi.ca/fr/infirmieres-autorisees-et-infirmieres-praticiennes.
- Kelly, T. et Howie, L. (2007). Working with stories in nursing research : Procedures used in narrative analysis. International Journal of Mental Health Nursing, no 16, vol. 2, 136-144.
- Lämsä, A.M. et Sintonen, T. (2006). A narrative approach for organizational learning in a diverse organization. Journal of Workplace Learning, no 18, vol. 2, 106-120.
- Mack, K. S. (2007). Senses of seascapes : Aesthetics and the passion for knowledge. Organization, no 14, vol. 3, 373-390.
- Lupton, D. et Maslen, S. (2017). Telemedicine and the senses : A review. Sociology of Health and Illness, no 39, vol. 8, 1557-1571
- Maslen S. (2016). Sensory work of diagnosis : A crisis of legitimacy. The Senses & Society, no 11, vol. 2, 158-176.
- Maslen S. (2017). Layers of sense : The sensory work of diagnostic sensemaking in digital health. Digital Health, no 3, 1-9.
- Maynard, D. W. et Heritage, J. (2005). Conversation analysis, doctor – patient interaction and medical communication. Medical Education, no 39, vol. 4, 428-435.
- Mol, A. (2008). The logic of care. Health and the problem of patient choice. London, UK : Routledge.
- Mondada, L. (2008). L’analyse de « collections » de phénomènes multimodaux en linguistique interactionnelle. Cahiers de praxématique, no 50, 21-66.
- Mondada, L. (2012). Organisation multimodale de la parole-en-interaction : pratiques incarnées d’introduction des référents. Langue française, no 175, vol. 3, 129-147.
- Mondada, L. (2019). Contemporary issues in conversation analysis : Embodiment and materiality, multimodality and multisensoriality in social interaction. Journal of Pragmatics, no 145, 47-62.
- Nielsen, L. (2007). Personas – communication or process ? Proceedings of the seventh Danish HCI research symposium (p. 25-26). Copenhague, DK : IT University of Copenhagen.
- Porter, R. (2005). The rise of physical examination. Dans W. F. Bynum et R. Porter (dir.), Medicine and the five senses (p. 179-197). Cambridge, UK : Cambridge University Press.
- Rice, T. (2010). Learning to listen : Auscultation and the transmission of auditory knowledge. Journal of the Royal Anthropological Institute, no 16, S41-S61.
- Ropo, A., Sauer, E. et Salovaara, P. (2013). Embodiment of leadership through material place. Leadership, no 9, vol. 3, 378-395.
- Ryan, S. et Higgs, J. (2008). Teaching and learning clinical reasoning. Dans J. Higgs, M.A. Jones, S. Loftus et N. Christensen (Dir.), Clinical reasoning in the health professions (p. 379-388). Amsterdam : Elsevier.
- Shilling, C. (2017). Body pedagogics : Embodiment, cognition and cultural transmission. Sociology, no 51, vol. 6, 1205-1221.
- Spector-Mersel, G. (2010). Narrative research : Time for a paradigm. Narrative Inquiry, no 20, vol. 1, 204-224.
- Strati, A. (2007). Sensible knowledge and practice-based learning. Management Learning, no 38, vol. 1, 61-77.
- Strati, A. (1999). Organization and aesthetics. London, UK : Sage.
- Streeck, J., Goodwin, C. et LeBaron, L. (dir.). (2011). Embodied interaction, language and body in the material world. New York, NY : Cambridge University Press.
- Styhre, A. (2004). The (re) embodied organization : Four perspectives on the body in organizations. Human Resource Development International, no 7, vol. 1, 101-116.
- Tanner, C. A. (2006). Thinking like a nurse : A research-based model of clinical judgment in nursing. Journal of Nursing Education, no 45, vol. 6, 204-211.
- Vannini, P., Waskul, D., Gottschalk, S. et Rambo, C. (2010). Sound acts : Elocution, somatic work, and the performance of sonic alignment. Journal of Contemporary Ethnography, no 39, vol. 3, 328-353.
- Verghese, A. (2011). Treat the patient, not the CT scan. New York Times, 26 February.
- Viteritti, A. (2012). Sociomaterial assemblages in learning scientific practice : Margherita’s first PCR. Tecnoscienza : Italian Journal of Science & Technology Studies, no 3, vol. 1, 29-48.
- Vygotski, L. ([1933]1985). Pensée et langage. Paris : Éditions sociales.
- Warr, D. J. (2005). It was fun… but we don’t usually talk about these things : Analyzing Sociable interaction in focus groups. Qualitative Inquiry, no 11, vol. 2, 200-225.
- Waskul, D. et Vannini, P. (2008). Smell, odor, and somatic work : Sense-making and sensory management. Social Psychology Quarterly, no 71, vol. 1, 53-71.
- Windish, D.M., Price, E.G., Clever, S.L., Magaziner, J.L. et Thomas, P.A (2005). Teaching medical students, the important connection between communication and clinical reasoning. Journal of General Internal Medicine, no 20, vol. 12, 1108-1113.
- Willems, T. (2018). Seeing and sensing the railways : A phenomenological view on practice-based learning. Management learning, no 49, vol. 1, 23-39.
- Yakhlef, A. (2010). The corporeality of practice-based learning. Organization Studies, no 31, vol. 4, 409-430.